Dakota City provides water and sewer services. The City’s monthly bill also includes trash collection services from Gill Hauling. Utility bills are sent out by the 1st of each month and are due on the 15th. A late fee of $10 is applied to all accounts that are past due after the 15th. Bills are printed on postcards.
Water meters are read by the 28th of each month. Water usage is billed each month. Sewer charges are calculated each January and are based on a customer’s water usage in the last quarter of the calendar year (October, November, and December usage).
Ordinance 968:
Pertaining to Utility billing and delinquency:
-“Delinquency” or “delinquent” shall mean any bill for utility service of which all or any portion is not paid during the normal billing cycle.
-The first business day following the due date shall be known as the delinquent date. Any customer whose bill remains unpaid at 5:00 p.m. on the delinquent date shall be considered delinquent. Any customer who is delinquent on water or sewer utilities may be disconnected from the municipal water system, and once disconnected, shall not be reconnected or reinstated until payment of all charges, fees, deposit, and penalties necessary to bring the account(s) to a current status. If the delinquent date falls on a holiday or on Saturday or Sunday, the bill shall then become delinquent at 8:00 a.m. on the first business day following the holiday or weekend.
If the customer is “delinquent” they will receive a notice in the mail, no later than 7 days before utility services being disconnected.
Neb. Rev. St. 70-1606(1) subdivisions (d), (e), (f), (g), (i), (j), and (k):
You have a right to request a conference prior to the disconnect date, regarding any dispute over such proposed disconnection, and the City may not disconnect service pending conclusion of the conference. You may arrange with the City for an installment payment plan. Disconnection shall be postponed or prevented upon presentation of a duly licensed physician’s, physician assistant’s, or advanced practice registered nurse’s certificate, which shall certify that a domestic subscriber or resident within such subscriber’s household has an existing illness or handicap which would cause such subscriber or resident to suffer an immediate and serious health hazard by the disconnection of the utility’s service to that household. Such certificate shall be filed with the utility within five days of receiving notice under this section, excluding holidays and weekends, and will prevent the disconnection of the utility’s service for a period of at least thirty days from such filing. Only one postponement of disconnection shall be required for each incidence of nonpayment of any past-due account. Utility subscribers who are welfare recipients may qualify for assistance in payment of their utility bill and should contact their caseworker in that regard.
If you have any questions, please contact Customer Service at 402-987-3448 between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday. Closed for lunch 12:00 p.m.-1:00 p.m.
New Utility Customer
A new customer form must be filled out at City Hall, located at 1511 Broadway. A deposit of $100 is required for owner-occupied properties and $200 for rental properties. The City will accept a letter of credit from a previous utility provider so long as the customer can demonstrate that the bill was paid on time for twelve months.